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Press Release - For Immediate Release
Straight-Forward Value wins Loyalty of Village
of Mamaroneck, NY
KVS Support and Price Major Contributors
Amherst, NY- September 5, 2008 -
A recent addition to the KVS family of clients is the Village of Mamaroneck, NY, located in Westchester County on Long Island Sound. According to Agostino A. Fusco, Clerk-Treasurer of the Village of Mamaroneck, the decision to change vendors was brought about due to growing concerns about its financial software use, efficiency, support and price.
So last fall, the Village made the switch to KVS for its financial and billing software. Thirty users in eight departments utilize everything from tax sale and lockbox to budget preparation and purchase order applications. “The KVS system is straight forward and simple to use, plus its half the price of the competitors and we always get a rep on the phone,” Fusco noted.
The transition to KVS was very seamless, he said. “I mean, there was definitely a learning curve involved,” he conceded, “but the transition went pretty smoothly.”
The Village is very happy with the new system, Fusco reported. “It works as they (KVS) said it would work, and everyone there is very polite,” he remarked. “The budget module is excellent -- it’s easy to use and it took only two hours to train personnel.”
Interaction with the KVS Technical staff has been excellent as well, Fusco stated, commenting that they were professional at all times.
Mamaroneck makes very few telephone calls to KVS for support, according to Fusco, because there is seldom a problem. “When we do call, the response is always prompt and accurate,” he stressed.
“KVS is a great product and it’s well worth the price,” Fusco concluded.
About KVS
KVS Information Systems, Inc.,
a leading provider of municipal software solutions since 1969,
is headquartered in Amherst, NY. For more information,
please visit KVS online at
www.kvsinfo.com.
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